Terms and Conditions
It is a condition of booking that you have read and understood the terms and conditions as stated below:-

1. We do not accept any responsibility or liability for any loss, damage or injury incurred during your stay at the Chalet. All appliances and services in the Chalet have been thoroughly tested to Austrian standards. Please make sure you follow any guidelines or instructions that appear on them or as shown in the General Instruction book for visitors, located in the living area in the Chalet.
2. Please contact us at the telephone number below or through the Contact section on this website for availability. We would love to discuss your requirements with you.
3. We will send you a booking form either by email or post, for you to complete with the names and details of everyone in your party.
4. We require a 10% deposit from you in Euros or GBP at the time you submit your booking form to us. This deposit is non-refundable even in the event of cancellation and will be accounted for in the final payment. Full details of the bank account the deposit should be paid to are included on the booking form. Alternatively you can give the deposit to us in cash, if this is more convenient.
5. We also require a €150/£150 key deposit at the time of booking. This deposit will be refunded to you in full, once we have received confirmation that the final inspection has not revealed anything untoward .
6. A final inspection will be carried out by the Cleaner following your departure. If the inspection reveals that any item is discovered to be missing or broken, then we reserve the right to deduct the cost of its replacement from your key deposit.
7. Please tell us if anything is broken (crockery, ovenware, equipment etc.). We can then make the necessary arrangements to replace them, before the next visitors arrive.
8. The Rental price also includes the cost of Gas, Electricity and Water. Please be careful how you use all services and equipment and make sure that all appliances are turned off or as otherwise directed in the General Instructions book for visitors, which can be found in the living area.
9. On receipt of your booking form and key deposit, we will reserve your chosen weeks for you for a period of 14 days, while we wait for confirmation that the 10% deposit has reached our bank account, or unless you pass the deposit to us in cash. 
10. Once we have confirmation that the deposit has been received, we will confirm your holiday booking to you and advise the balance remaining to be paid and the date of final payment.
11. Final payment should also be made in Euros or GBP and will be due 4 weeks prior to your departure date. We will send you a reminder 2 weeks before the payment due date. It is your responsibility to ensure that payment is received by the due date. We cannot accept any liability for late or lost payments and reserve the right to re-sell the dates you have booked, if final payment is not received on time. It is possible for you to pass the balance of the booking to us in cash Euros or GBP, if this is more convenient. Please tell us at the time of booking that you wish to pay in cash.
12. On departure please leave the Chalet keys in the coded key holder and make sure it is locked. Should you inadvertently forget to do this, please contact us on your return and we will arrange for you to return them to us here.
13. Regardless of the number of guests, the cost of final cleaning and laundry is €65 payable by you direct to the cleaner who will clean the Chalet for us once you have departed for home. This charge is not included in the rental price and should be left in the kitchen on your departure. If you forget to do this however, we will deduct the equivalent of €65 from your key deposit.
14. We will also provide details in the Chalet for you to contact the cleaner to come and clean and change laundry during your stay, if you require it. Again the cost for this will be €65 and is payable by you direct to the cleaner.
15. Please note that pets are not allowed in the Chalet, and the Chalet is strictly Non-Smoking. Please smoke outside if you wish and dispose of your cigarette ends carefully.

Finally, we are delighted to share our Chalet with you and we hope you have a very enjoyable stay.

Thank you
Jan and Nigel Lawson
Tel   : +44 (0)1202 886381 or mob +44 (0)7789 882746
Email : nigel@njlawson.me.uk